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Privacy policy


Berlin-Chemie Menarini AG Berlin, Germany and its Representative Office Berlin-Chemie AG Belgrade (New Belgrade) (hereinafter the “Company”) takes the user's privacy very seriously and commits to respect it to the best of its ability. Visiting of the website www.berlin-chemie.rs (“Website”) or requesting the services available on the Website, could lead to sharing of personal data with the Company which can subsequently result in processing of your personal data by the Company.

Below, this Privacy Policy inform you in major on:

  • activities performed by the Company in the processing of your personal data through its Website;
  • commitments undertaken by the Company in respect of processing of your personal data; and
  • your rights guaranteed by the Law on Protection of Personal Data (hereinafter the “Law”).

In any case of collection and processing of your personal data by the Company, it is obliged by the Law to previously request and obtain your explicit approval for such actions.

On the other side, if you provide personal data of third parties to the Company, you must undertake previous actions to ensure that the disclosure of such data to the Company (and the subsequent processing for the purposes specified in the applicable privacy information notice) is compliant with the Law, as well as with the applicable laws and regulations: e.g. you may provide personal data of third parties only after having them duly informed on such actions and upon receiving of their explicit consent.

Data Controller

The Data Controller is Berlin-Chemie Menarini AG Berlin, Germany through it Representative Office Berlin-Chemie AG Belgrade (New Belgrade), Milutina Milankovića 19a, 11070 Novi Beograd.

Type of Data Processed

Visiting or using of the Website does not usually entail itself the collection and processing of your personal data, but only leads to collection of “navigation data” and cookies, i.e. most of our services do not require any form of registration which allows you to visit our Website without disclosing your identity or personal data, as explained in detail below.

On the other side, while using some of the functions and services on the Website, especially in the situation when you wish to address to the Company, you might be invited to prematurely provide personal data to the Company and consent for their processing, all for the purpose of providing the offered service by the Company. Navigation Data and Cookies

Regular processing of personal data on the Website is limited to the so-called “navigation data”, that is the data transmitted to the Website as necessary for operating the computerized systems set up for managing the Website as well as the Internet communication protocols. By way of example, the IP addresses or the domain names of the computer used to visit the Website, as well as other parameters relating to the operating system used to connect to the Website. The Company collects such and other data (such as the number of visits and the time spent on the Website) for truly statistical purposes and in an anonymous manner in order to monitor the functioning of the Website and to improve its efficiency. Such data are not collected to be associated with other information regarding the users of the Site neither to enable your identification; yet, due to the nature of such data, information could allow your identification through processing and association with other data held by third parties. For such reason, navigation data are immediately de-identified after processing and could only be retrieved by the Company to ascertain liabilities concerning computer offenses committed to the detriment of the Website or through the Website. Notwithstanding the above, navigation data as described above are only kept for a limited time in compliance with the applicable regulations.

The Site uses “cookies”. By using the Site, you agree to the use of cookies as described in this Privacy Policy.

Cookies are small files saved on the hard disk. The Site uses so-called “session cookies” and “persistent cookies”.

Session cookies are temporary strings of information that are used in order to facilitate the use of the Site, for internal security purposes and administration of the system. The cookies used on the Site do not contain information on the users; such cookies are saved in a temporary mode and are immediately deleted right after you close your browser.

Persistent cookies may have a variable duration (from one hour to one year). The Company adopts this type of cookies only to save the language selected by the user and to send statistical information to the Google Analytics system, which allows the Company to analyze the accesses/visits to the Website for statistical purposes. The cookies are adopted for purely statistical purposes and the information thereof is collected in aggregate form. Using a pair of cookies (respectively, a persistent cookie and a session one, which is deleted when the user closes the browser), Google Analytics also saves the timestamp of the start of the visit and the exit from the Website.

The cookies used on the Site do not collect information on the users of the Site; however, you may decide to disable cookies by changing the settings of your browser.

The “Help” section available on the instrument bar of most browsers illustrates how to avoid receiving cookies, web beacons and other tracking technologies, as well as to obtain information from the browser about the presence of such technologies and how to disable them.

However disabling cookies could reduce your possibility to use the Site and prevent you from fully benefiting from the functions and services available on the Site.

The Company does neither access nor control the cookies, web beacons and other tracking technologies used on third-party websites which you might access from the Website; the Company does neither access nor control the contents or the documents that are published on or are obtained through said websites; the Company does neither access nor control the method of processing of your personal data on such websites, for which the Company expressly declines any liability. You shall check the Privacy Policies of the third-party websites you access from the Site in order to know the terms that apply to the processing of your personal data. It is understood that the current Privacy Policy only applies to the Website as defined above.

Retention and Storage of Personal Data

Personal data are retained and processed by computerized systems that belong to the Company and are managed either by the Company or by third-party suppliers of technical services; for more detail please refer to section “Data Access” further below. Data are only processed by highly qualified personnel, including the personnel appointed to carry out extraordinary maintenance operations.

Purposes and Methods of Data Processing

The Company may process your personal data for the following purposes: management of your communications (including notification of pharmacovigilance events), management of your requests for information, etc.

Your personal data are processed both in paper and in electronic form in compliance with the Law and according to profiles of data security and confidentiality, in line with the principles of fair and legal data processing.

Data are retained for the time strictly necessary to achieve the specific purpose for which they were collected.

Safety and Quality of Personal Data

The Company undertakes to protect the security of your personal data and to fulfill the safety provisions as established by the Law and by any applicable regulations in order to prevent loss of data, illegal or illicit use of the data and unauthorized access to said data.

The Company has adopted appropriate technical measures such as multiple advanced safety technologies and procedures to protect data against alteration, loss and unauthorized access: as a matter of fact, your personal data are retained on servers located in rooms with restricted access and subject to controls. In addition to that, the information systems and computer programs used by the Company are set up in a way to minimize the use of personal and/or identification data. Data are processed to the strictest necessary extent and only in order to achieve the specific purpose of their collection. You can help the Company to update and/or to ensure the correctness of your personal data by communicating us any information regarding your address, qualifications, contact details, etc.

Data Access

Your personal data will be accessible only to the personnel in charge of data processing within the Company. In relation to their duties, such personnel may need to process such data to manage your requests. Data may be disclosed to other employees of the Company as well as of the other companies of the Menarini Group, including A. Menarini Industrie Farmaceutiche Riunite Srl, for the same purposes as stated above and/or for administrative purposes.

Without prejudice for the provisions of the above paragraph, your personal data will not be communicated to third parties, be it natural or legal persons, and they will not be disseminated in any other manner or form.

Provision of Personal Data

Where marked by an asterisk [*] your data are necessary for the Company to process the enquiries received through the Website (e.g. requests for information and/or material) or to contact you to follow up your requests. Your refusal to provide such data will prevent the Company from providing the services you have requested. Provision of any other data not marked by the asterisk is optional: your refusal will not determine any actual implication.

Exercising Your Rights

You may at any times exercise the rights established by the Law, including the right to receive confirmation of the existence of your personal data within the Company, the right to check the content, the source and the accuracy of your data, and/or to request that your data are updated, erased and/or de-identified, as well as the right to stop the processing of such data for any legitimate reasons.

At any times, you may address to the Data Controller by email ( Contact Us ) or in writing (to: Representative Office Berlin-Chemie AG Belgrade, Milutina Milankovića 19a, 11070 Novi Beograd) to receive information on the processing of your personal data by the Company, to exercise the rights established by the Law, as well as to receive the updated list of subjects to whom your data are accessible.